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switle BODY Portable smart bathing aid switle BODY
FAQ
Use this text to share information about your product or shipping policies.
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Q: What are the main features of Switle body bathing machine?A: It’s portable and designed for lying-down bathing, ideal for disabled or elderly users. It has three separate tanks (clean water, sewage, bath liquid), a soap-free amino acid bath liquid for gentle cleansing, ergonomic sponge heads, a silicone hair-washing head, and a graphene handle for instant 38-42°C temperature control. One tank can support two full-body washes.
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Q: Is the bath liquid suitable for sensitive skin?A: Yes. The Japanese-made bath liquid is soap-free, formulated with amino acids, which is hypoallergenic and moisturizing, perfect for fragile elderly skin.
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Q: What’s the minimum order quantity (MOQ)?A: The MOQ is [50] units. Larger orders may enjoy volume discounts.
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Q: How can I get a quotation?A: Please provide your order quantity, destination port, and any customization requests. We’ll send you a detailed quote within 24 hours.
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Q: What’s the delivery time?A: For standard orders, it takes [45] days after order confirmation and payment. Delivery time may vary based on destination and shipping method.
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Q: Which shipping methods do you offer?A: We support sea freight (cost-effective for large volumes), air freight (faster but pricier), and express delivery (door-to-door service).
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Q: Are there any import restrictions in different countries?A: Import regulations vary by country. We recommend checking local customs policies regarding medical or personal care devices. Our team can assist with necessary documentation.
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Q: What after-sales support do you provide?A: We offer a [1]-year warranty, free technical support, and spare parts supply. Our team responds to inquiries within 48 hours.
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Q: How do I handle product malfunctions?A: Contact our after-sales team with detailed issues. We’ll provide troubleshooting guidance or arrange repairs/replacements as needed.
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Q: Do you offer OEM/ODM services?No.
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Q: Can I become your distributor?A: We’re actively seeking distributors worldwide. Please submit your company profile, market plan, and contact information for review.